Walk up to a person in a shop, library, cinema or any kind of place where you can ask for something or ask for advice. Go in with a hesitant, fearful attitude – pretend if you have to!

How does the other person react towards you?

Now, walk up to a different person in another shop and this time go in confidently. Use a stronger tone when you speak and good (not staring!) eye contact – act if you have to!

How does this person react towards you?

It’s all about attitudes.