Privacy Policy

Stuttering Hub Limited is committed to preserving the privacy of all visitors to this site. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.

By using, registering on or placing an order on our Site you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.

1. Definitions

1.1 The following words and expressions have the following meanings unless inconsistent with the context:

“Compliance Officer”: Stuttering Hub’s Data Protection Compliance Officer who is contactable by post at 34 Queensbury Station Parade, Edgware, Middlesex, HA8 5NN, United Kingdom and by email at hiten.vyas@stutteringmentor.com;

“cookies”: a small amount of data sent from the server, which is then stored on your computer’s hard disc drive;

“DPA”: Data Protection Act 1998 as amended;

“data processors”, “personal data”, “process” or “processing”, “sensitive personal data”: as defined in the DPA;

“Site”: http://www.hitenvyas.com/;

“we”, “us” or “our”: Stuttering Hub Limited, registered in England and Wales under number 7712489, whose principal place of business and registered office is 34 Queensbury Station Parade, Edgware, Middlesex, HA8 5NN, United Kingdom and who maybe contacted on hiten.vyas@stutteringmentor.com; and

“you”, “your”: an individual, company, or firm accessing our Site.

2. Introduction

2.1 This Privacy Policy is a statement as to how we shall process your personal data. We take the security and privacy of you and your personal data very seriously and we are committed to safeguarding your privacy on line. Please be aware that communications over the internet, such as emails, are not secure unless they are encrypted. We do not accept any responsibility for any unauthorised access or loss of personal data beyond our control. You may access most areas of our Site without registering with us. Certain areas of our Site are only open to you if you register.

2.2 Our primary reasons for collecting your personal data are processing your orders for services from our Site, to address enquiries which you may make on our Site from time to time and provide you with the most efficient service possible. We do not anticipate collecting or processing sensitive personal data about you.

2.3 This Privacy Policy may change from time to time so please check it periodically.

2.4 Our Site may contain links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

3. Our Policy for Processing your Personal Data

3.1 What personal data do we process and where do we get it from?

3.1.1 When you contact us via email or register on our Site we will collect personal data from you.

3.1.2 When you contact us over the telephone we may collect personal data from you.

3.1.3 Personal information may also be obtained automatically by your internet browser.

3.1.4 If you place an order for services and when you subsequently submit payment for that order we will collect personal data from you.

3.1.5 The types of personal data which we may collect from you could include, for example, your name, your contact details (such as your address, telephone number and email address), credit / debit card information and other information collected on registration or testimonial you may submit on our Site.

4. What do we do with your Personal Data

4.1 We will process your personal data so that:

4.1.1 we can process your orders for services from our Site subject to the terms and conditions of our Site;

4.1.2 we can fulfil our obligations to you under any contract for the supply of services subject to the terms and conditions of our Site;

4.1.3 we can deal with the general queries you raise from time to time by post, by email or by telephone;

4.1.4 we can process any payment made by you; and

4.1.5 we can process your registration details.

4.2 Other purposes for which we may process your personal data are:

4.2.1 the general administration of your records by us;

4.2.2 the general maintenance of our database and records by us;

4.2.3 for security purposes to protect your personal data held and/or processed by us;

4.2.4 to maintain records of payments made by you; and

4.2.5 for our general marketing purposes unless you have notified us to the contrary.

4.3 You acknowledge that by providing personal data to us, you consent to the processing of your personal data in accordance with this Privacy Policy.

5. Who else gets to see your Personal Data?

5.1 Our data processors.

5.2 Such financial service providers used by us from time to time for the purpose of processing payment for services.

6. Your Rights

6.1 You have the right to object to your personal data being used for ‘direct marketing’ and/or ‘host mailing’ purposes. You can change your options in relation to the information you wish to receive at any time by contacting our Compliance Officer in writing by post or email.

6.2 You have the right under the DPA to request from us information as to what personal data we are processing about you. Such requests should be made in writing by post or email to the Compliance Officer and should be accompanied by a £10.00 fee. We will provide you with the relevant information within 40 days of receipt of the fee.

6.3 You have other rights under the DPA in relation to our processing of your personal data.

7. Maintenance of your personal data

7.1 We are committed to the security of your personal data. All of our employees and sub-contractors with access to your personal data and/or who are associated with the processing of that data are contractually obliged to respect the confidentiality of your personal data.

7.2 We have implemented technology measures and security policies to protect the personal data that we have in our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

8. General application of our Privacy Policy

8.1 This Privacy Policy only applies to the collection and use of your personal data provided to us and not to personal data you may provide directly to third parties (including but without limitation to the operator of third party websites linked to our Site). Any third parties will have their own policies in respect of processing personal data you provide to them and/or your personal data that we may disclose to them in accordance with this Privacy Policy.

9. Contact information

9.1 If you have any queries about our processing or use of your personal data you should write, in the first instance to our Compliance Officer.

9.2 If you want to learn more about your rights regarding your personal data, you should contact the Information Commissioner’s office information line on: (0044) 01625 545745 or visit their website at www.ico.gov.uk.

10. Cookies

10.1 We will not collect cookies from your computer.

10.2 Information on cookies and why some websites use them can normally be found within the help features of your browser. Information can also be found on the main browser websites:

http://www.microsoft.com (Internet Explorer)
http://www.opera.com (Opera)
http://www.mozilla.org (Firefox)